Privacy Policy
Privacy Policy for Ampliflow
Effective Date:01/04/2024
1. Introduction
Ampliflow (“we”, “us”, “our”) is a company registered in the United Kingdom dedicated to enhancing our clients’ online reputation through review management services, including increasing Google reviews. This Privacy Policy explains how we collect, use, store, and share personal data from both our direct clients and the customer contacts provided by our clients via our website
(the “Site”). By accessing or using our Site and services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Client Information:
Personal Data: When you register or request our services, we collect information such as your name, email address, telephone number, and company details.Usage Data: We automatically collect information about your interactions with our Site, including your IP address, browser type, access times, and pages visited.
Customer Contact Information:
Provided Data: As part of our review enhancement services, our clients may provide us with customer contact information (e.g., names, email addresses, and phone numbers) to facilitate communications related to review management.Purpose: This data is used solely to assist in managing and optimising review processes and is handled in accordance with applicable data protection laws.
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide, maintain, and improve our review management and reputation enhancement services.Communication: To contact you regarding your account, service updates, and to respond to your inquiries.Analytics and Improvement: To analyse usage trends and enhance our Site and services.Review Facilitation: To manage and improve your online reviews by processing customer contact details in a secure and compliant manner.
4. Legal Basis for Processing Data
We process your personal data in compliance with the Data Protection Act 2018 and the UK GDPR. Our processing is based on the following legal grounds:
Contractual Necessity: To perform the services you have requested.Consent: Where you have provided explicit consent for us to process your data.Legitimate Interests: For purposes such as improving our services and ensuring the security of our operations, provided that these interests do not override your rights and freedoms.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to:
Enhance your browsing experience.Analyse Site usage and trends.Provide personalised content and advertisements.
You may adjust your browser settings to refuse cookies; however, some parts of the Site may not function as intended.
6. Third-Party Service Providers
We may engage trusted third-party service providers to:
Facilitate our review management services.Conduct Site analytics and improve functionality.Process communications on our behalf.
These third parties have access to personal data only as necessary to perform their functions and are contractually obligated to protect your information.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. While we take every precaution to secure your data, no system is entirely infallible.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
9. Data Subject Rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:
Access: The right to request a copy of your personal data.Correction: The right to have inaccurate or incomplete data corrected.Deletion: The right to request the deletion of your personal data.Objection/Restriction: The right to object to or restrict the processing of your data.Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.Withdrawal of Consent: The right to withdraw your consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
10. Children’s Privacy
Our Site and services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
